News

The appointment comes as lenders, brokers and dealer groups seek practical support on large-scale complaint reviews, conduct risk projects and remediation planning. We have seen a significant increase in enquiries linked to commission complaints and redress readiness, particularly from firms needing senior legal and operational leadership.

This morning the FCA issued an update on its proposed industry-wide motor finance redress scheme.  Final decisions have not yet been made but several changes are under consideration following more than 1,000 consultation responses.

On 24 February 2025, the FCA published feedback on good and poor practice in Consumer Duty board reports, following its review of around 180 firms’ first annual reports. The review is intended to shape firms’ next reporting cycle and underlines the FCA’s expectation that boards can evidence meaningful oversight of outcomes, not just implementation activity.

The FCA’s long-trailed regulation of Buy Now Pay Later is now confirmed. With PS26/1, Deferred Payment Credit (DPC) will fall within the UK consumer credit regime from 15 July 2026. This is not simply an authorisation exercise. The new rules reach into product design, disclosures, creditworthiness checks, arrears handling, governance and board oversight.

As firms move from consultation to implementation, many are facing pressure across data readiness, governance frameworks, MI, quality assurance, operational planning and regulatory evidence. Auxillias Flex gives firms flexible, senior resource to address these challenges while retaining ownership and control of redress delivery.

The government’s 2026 consultation proposes targeted reforms to the UK Appointed Representatives (AR) regime, including bringing ARs within the Senior Managers & Certification Regime (SM&CR) and strengthening oversight, while preserving the current broad scope of the AR regime.

On 4 February 2026, the FCA issued a commission-related ‘Dear CEO’ letter addressing a growing complication in motor finance commission complaints: customers who have appointed multiple professional representatives (CMCs or law firms) for the same claim.

Sustainability rules are shifting again but risk is not going away. We’ve pulled together a short update on what businesses should watch in 2026, from ESG litigation trends and PFAS regulation through to advertising scrutiny and reporting reforms.

We will shortly be publishing a new board-level paper titled ‘The Board Blueprint: A practical guide to dealing with motor finance redress governance’, which is written for UK motor and asset finance boards and senior executives preparing for the FCA’s redress scheme. If you’re interested in receiving a copy, please let us know.

A massive thank you to our clients, partners and everyone else who has supported us over the past 12 months. Have an enjoyable and restful festive period. We look forward to working with you in 2026!

As the year draws to a close, we wanted to share a short note of thanks and an update on what we’ve been working on at Auxillias.

We are delighted to announce the appointment of David Blake as head of compliance advisory, strengthening our senior team as demand grows for practical regulatory support across the motor, asset and consumer finance markets.

What the update means and where firms should focus next.

The FCA’s consultation on historic motor finance commissions (CP25/27) was published earlier this month but if you haven’t had time to work through all 500+ pages, we’ve now pulled together a summary.

Auxillias has once again been recognised in the Chambers & Partners UK Guide, marking its third consecutive year in the UK-wide consumer finance category, less than six years after the firm was founded.

The motor finance sector is bracing itself for the publication of the long-awaited FCA consultation on a s.404 FSMA consumer redress scheme dealing with historic commissions.

At around 15:30pm this afternoon (3 August 2025), the FCA published an update, confirming it would proceed to consult on a redress scheme under s.404.

The Supreme Court decision brings common sense to allegations of bribery and the idea of a disinterested duty, but unfair relationships still leave motor finance firms with substantial headaches

July 2025 has brought the most significant set of proposed changes to the UK’s financial redress system in over a decade. Through two major consultation papers - HM Treasury’s Review of the Financial Ombudsman Service (FOS) and the FCA and FOS joint CP25/22: Modernising the Redress System - the regulatory landscape is shifting decisively toward clarity, consistency and confidence.

In a significant ruling for lenders, the High Court has dismissed TMS Legal’s attempt to strike out Vanquis Bank’s claim for damages and injunctive relief - marking the first time a High Court has allowed a claim to proceed against a CMC for interfering with a lender’s ability to operate.

The FCA’s revised enforcement guide (ENFG) and new transparency policy went live on 3 June - bringing in important changes that all regulated firms should be aware of.

Can a claims management company (CMC) be sued for swamping a lender with tens of thousands of baseless complaints? The High Court just confirmed it can.

Your latest EV update from Jon Burdekin is now available. Inside this month’s edition, you’ll find essential tax and legislation news, top reports and insights and information on new brands and models.

Last month HM Treasury launched its long-awaited Phase 1 Consultation on reforming the Consumer Credit Act. This is the first step in a process that could fundamentally reshape consumer credit regulation for the first time in over 50 years. Read our summary paper.

Check out our new short form vlog on Consumer Duty governing body reports presented by our head of advisory services, Paul Godsmark. This is meant to be a 5 minute(ish) guide to help you understand and meet your regulatory obligations.

May 2025’s EV update from Jon Burdekin is now available. Whether you're an EV expert or just keeping an eye on what's going on, this update will fill you in!  

Auxillias is absolutely thrilled to have been named Best Law Firm at the Credit Strategy Car Finance Awards 2025!

With regulatory and legal pressures around Discretionary Commission Arrangements (DCAs) intensifying and the Supreme Court decision due soon, now is a good time to strengthen and validate your risk management strategies.

We’re very pleased to welcome Dan Richards to Auxillias as our new head of remediation programmes. Dan brings over 30 years’ experience leading large-scale remediation and compliance projects across the UK financial services sector.