July 2025 has brought the most significant set of proposed changes to the UK’s financial redress system in over a decade. Through two major consultation papers - HM Treasury’s Review of the Financial Ombudsman Service (FOS) and the FCA and FOS joint CP25/22: Modernising the Redress System - the regulatory landscape is shifting decisively toward clarity, consistency and confidence.

In a significant ruling for lenders, the High Court has dismissed TMS Legal’s attempt to strike out Vanquis Bank’s claim for damages and injunctive relief - marking the first time a High Court has allowed a claim to proceed against a CMC for interfering with a lender’s ability to operate.

The FCA’s revised enforcement guide (ENFG) and new transparency policy went live on 3 June - bringing in important changes that all regulated firms should be aware of.

Can a claims management company (CMC) be sued for swamping a lender with tens of thousands of baseless complaints? The High Court just confirmed it can.

Your latest EV update from Jon Burdekin is now available. Inside this month’s edition, you’ll find essential tax and legislation news, top reports and insights and information on new brands and models.

Last month HM Treasury launched its long-awaited Phase 1 Consultation on reforming the Consumer Credit Act. This is the first step in a process that could fundamentally reshape consumer credit regulation for the first time in over 50 years. Read our summary paper.

Check out our new short form vlog on Consumer Duty governing body reports presented by our head of advisory services, Paul Godsmark. This is meant to be a 5 minute(ish) guide to help you understand and meet your regulatory obligations.

May 2025’s EV update from Jon Burdekin is now available. Whether you're an EV expert or just keeping an eye on what's going on, this update will fill you in!  

Auxillias is absolutely thrilled to have been named Best Law Firm at the Credit Strategy Car Finance Awards 2025!

With regulatory and legal pressures around Discretionary Commission Arrangements (DCAs) intensifying and the Supreme Court decision due soon, now is a good time to strengthen and validate your risk management strategies.

We’re very pleased to welcome Dan Richards to Auxillias as our new head of remediation programmes. Dan brings over 30 years’ experience leading large-scale remediation and compliance projects across the UK financial services sector.

We are delighted to announce that Andy Smith joins Auxillias as a regulatory consultant, bringing over 20 years of legal and compliance experience. He’ll be supporting our clients with clear, practical advice on investigations, s166 reviews and regulatory change.

Your latest EV update from Jon Burdekin is now available. Inside this month’s edition, you’ll find essential tax and legislation news, top reports and insights and information on new brands and models.

This month’s EV newsletter, written by Jon Burdekin, is full of news from the sector. Whether you're in the EV space or just keeping an eye on the latest trends, this is your go-to guide for staying informed.

We are launching our forbearance service offering with the appointment of Shannon Faulkner as a consultant. Forbearance remains high on the FCA’s agenda and firms need to ensure fair treatment of customers in financial difficulty. Auxillias has been at the forefront of helping businesses develop robust strategies to address these challenges and Shannon’s appointment adds to the firm’s ability to deliver practical solutions.

The Financial Conduct Authority (FCA) has outlined its approach to supervising claims management companies (CMCs) over the next two years, focusing on areas of concern and ensuring firms meet regulatory expectations.

The Financial Ombudsman Service (FOS) has announced that from 1 April 2025, professional representatives - including claims management companies (CMCs) - will be subject to case fees.

Our February EV Monthly newsletter, written by Jon Burdekin, is packed with the latest insights. If you’re in the EV space, this is your go-to guide for keeping up with industry shifts and opportunities.

We have drafted a summary paper on the FCA’s recent announcement of bold plans to collaborate with the Government in promoting growth and reforming financial regulation.

On Monday, the FT reported that Chancellor Rachel Reeves has stepped in to address the fallout from a legal case that could cost motor finance lenders millions. The Treasury is looking to intervene in the forthcoming Supreme Court case (Johnson/Wrench/Hopcraft v FirstRand/Close) following concerns about the Financial Ombudsman Service's handling of complaints linked to mis-sold car finance.