Auxillias sees rising demand for Flex consultancy network as firms prepare for FCA redress scheme

Flexible, specialist consultancy to support governance, planning and delivery readiness  

Auxillias has announced that it is seeing increased demand for its established Auxillias Flex consultancy network as motor and asset finance firms prepare for the FCA’s motor finance redress scheme. 

Auxillias Flex has been in place for several years and is already widely used across the credit and motor finance sectors for short- and medium-term placements covering Consumer Duty programmes, SMCR change projects, dealer oversight reviews, governance frameworks and regulatory transformation work. As firms move from consultation to implementation on redress, demand is now naturally extending into remediation and redress resourcing. 

The service provides firms with rapid access to experienced legal, compliance, data, quality and programme specialists who can step into redress programmes and strengthen governance, oversight and delivery readiness. It is designed for firms that need additional capacity and expertise at short notice, without committing to permanent hires or outsourcing decision-making. 

As firms move from consultation to implementation, many are facing pressure across data readiness, governance frameworks, MI, quality assurance, operational planning and regulatory evidence. Auxillias Flex gives firms flexible, senior resource to address these challenges while retaining ownership and control of redress delivery. 

The Flex network includes data analysts, project managers, PMO support, compliance specialists, quality reviewers and experienced operational leads, all with hands-on experience supporting large-scale remediation and regulatory programmes in the motor and consumer credit sectors. Current and previous statements of work have included governance reviews, regulatory rules mapping, customer-journey redesign, complaint handling support and operational uplift projects. 

Auxillias Flex sits alongside Auxillias’ wider redress offering, including legal and compliance advisory, governance design and The Board Blueprint, its board-level guide to motor finance redress governance. 

Jo Davis, CEO of Auxillias, said: “Auxillias Flex has been part of the business for some time and many firms already know it as a practical way to bring in senior regulatory and operational expertise without delay. What we are seeing now is increased demand for the same flexible resource model to support redress. Firms want people who understand both compliance and delivery, and who can slot straight into existing programmes.” 

Available on a flexible day-rate basis, Auxillias Flex can be used for short-term gaps or longer programmes, depending on firm need. See here for more information.