The FCA consults on further temporary changes to handling rules for motor finance complaints

We have put together a three page summary of the FCA consultation paper CP24/22 which looks into new rules for handling complaints about motor finance agreements that include commission arrangements, except for those involving a DCA.

We cover what the longer term aim is, the scope of the extension, what this actually means, the benefits of each option and what reponsibilities firms have.  

Please download it by filling in the form below: