Consumer Duty Bulletin Part Three: Policies and Procedures for Manufacturers - Product Governance

In our next three Consumer Duty bulletins, we provide an overview of some of the critical policies, procedures and processes that manufacturers need to develop under the Duty. 

This bulletin provides an introduction to the product governance requirements under PRIN 2A.3, discusses some common challenges for consumer credit firms and gives examples to support interpretation.

Download your copy by filling in the form below:

Auxillias Consumer Duty Toolkit

We have developed a toolkit to help clients to prepare for Consumer Duty and hit the key milestones of 30 April 2023 and 31 July 2023.  It currently includes:

1. A number of high-level templates, example of processes and documentation to help firms define their own key processes under Consumer Duty. 

2. Post-implementation assurance reviews immediately following the key implementation deadlines in April and July. 

3. Advice on identifying manufacturers, distributors, co-manufacturing relationships. 

4. A series of training packages on Consumer Duty for lenders and brokers/retail dealers.

5. Support and guidance on the governance aspects of the consumer duty - including drafting new policies and procedures, reviewing governance and reporting arrangements and senior management oversight and assisting you with the required changes to your Senior Management and Certification Regime arrangements.

If you are interested in finding out more, about our Toolkit please register your interest via this link and we will be in touch.