Auxillias launches new broker oversight service for consumer credit lenders

Ensuring FCA compliance and building trust in lending

Auxillias today announces the launch of its new broker oversight service, designed to help consumer credit lenders meet FCA requirements under CONC 1.1.2 and the Consumer Duty while strengthening broker relationships.

 In the wake of the Johnson v FirstRand ruling, it's clear that a robust broker oversight programme is essential for compliance and risk management. Brokers act as key intermediaries between lenders and borrowers - but without proper oversight, they can operate outside agreed standards, putting lenders and consumers at risk.

 Auxillias’ tailored solutions helps lenders to:

  • Write or review policies and procedures - to ensure frameworks are current and FCA compliant

  • Review oversight systems - to identify and address gaps in broker management

  • Build custom programmes - design new systems tailored to business goals and consumer needs

 By managing brokers effectively, lenders can improve operational efficiency, ensure fair consumer treatment and protect their reputations. This proactive approach develops trust and drives responsible lending practices.

 Jo Davis, CEO at Auxillias, says: "Following successfully working with clients on project of this nature, we’ve decided to launch this important new service offering. Broker oversight is more than compliance - it’s about creating a responsible lending environment that benefits businesses and consumers alike. Our service helps lenders navigate this complex area with confidence.”

 For more information about our broker oversight service, click here. To schedule a consultation to discuss your broker oversight needs, fill in this form.

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