Invitation to our next 'Helping Hands' online forum - Thursday 21 March 2024 at 9.30am

Thank you to those of you who joined us at our Helping Hands discussion forum last month and thank you to everyone who provided thoughts on what our next session should cover. 

We've now got a date in the diary for our March session - Thursday 21 March 2024 - and hope you can join us! 

The agenda is as follows:

9.30 - Welcome and introductions

9.40 - Commissions Disclosure claims update 

10.05 - A look at the s166 process

10.25 - New complaint handling rules and the S166 review of the FCA

10.45 - Consumer Duty annual assessment

11.05 - A practical guide to the monitoring of dealer relationships

We're very pleased to have Simon Popplewell from Gough Square Chambers joining us as part of our commissions disclosure focus, to talk about the recent FOS decisions and to provide an update on case law.

If you would like to attend, please let us know by clicking the button below and filling in the form.  Joining instructions will be sent to you in due course:

For ease of diary management, click here for calendar invite to pop the date in your diary.

We look forward to seeing you!