We are now booking October and November dates for our  electric vehicle training sessions - sign up below!

If you sell or lease electric vehicles to your customers but aren’t comfortable explaining how they work, you risk giving poor advice or misrepresenting the vehicle.

Acquiring an electric vehicle on finance and then running and managing it, doesn’t need to be complicated if both the dealer and the lender involved have the right technical and regulatory knowledge to support customers. This is even more important now that we are fully embedded in the Consumer Duty regime

There has been a growing number of complaints about the fitness for purpose of electric vehicles, particularly concerning range capabilities and its charging speeds. This can lead to legal or compliance risks, and may require compensation - either from the dealer, or if the vehicle is financed, from both the finance company and the dealer, which can be difficult.

We’ve designed an EV compliance training course, in October and November 2024, to give you and your team knowledge and confidence to properly advise customers before they take on an electric vehicle.

Each session will be delivered virtually by Jon Burdekin who has 30 years’ experience in the UK leasing and fleet finance industry.

This course has been designed for:

• Retailers and brokers involved in the brokerage and sale of electric cars

• Companies with direct sales teams involved in the finance of electric cars

• Compliance operatives who want/need to understand the electric car market when dealing with customer complaints.

  Agenda:

  • Range (including where you could be at risk of misadvising or misrepresenting a customer on the range of the vehicle, what / what doesn't impact range, managing customer expectations, tips and techniques.)

  • Charging (including charging speeds and what affects this, what a kW and kWh is, AC and DC charging, maximum charge rates, how long it takes to charge and how much, charge curves, why you should only charge to 80% on a public charger, tips and techniques to achieve an effective charge.)

  • Other areas to consider (including correct driver mindset, getting the best of of EV driving, gold standard test drives and vehicle handovers, aligning the FCA Consumer Duty principles to the selling of EVs - even for non-regulated finance agreements.)

  More information can be found here

  Cost:

  £250 plus VAT per person. Three places for only £700 + VAT (£50 discount). Each session is 2.5 hours long.

  Dates:

  Friday 11 October, 10am - 12.30pm – Book your space HERE
  Thursday 7 November, 10am - 12.30pm – Book your space HERE

  For larger groups from the same organisation, we can run this session separately for a fixed fee. If this would be of interest to you, please get in touch to discuss dates.